FAQ

What is an electronic cigarette?

An electronic cigarette is a device that delivers nicotine to the bloodstream via a water vapor.  (unless 0mg  level is selected)   You can select your nicotine level from extra high down to none.

The cigarette itself is made up of 3 parts.  The cigarette part is actually a lithium battery, a smart chip, and a led light.  It charges just like a cell phone.  The other 2 parts are an atomizer which heats up the solution and creates the smoke, and a nicotine cartridge.  Our e cigs combine these 2 parts into a cartridge called a cartomizor.

 

How long does the battery last?

The Royal Basic on a full charge should last about 2 to 3 hours of smoke time.  The battery life is about 300 full cycles.  The Royal 1300 will last 10 to 12 hours of smoke time.

 

How long do cartridges last?

It depends on the cartridge you are using.  We now offer 4 different styles of cartridges for your smoking enjoyment. Standard and low resistance cartomizers will last for 200 to 250 puffs.  Clearamizers last for around 350 puffs.  Royal 1300 cartomizers will last for 800 -1000 puffs. 

 

What is a battery, cartridge, atomizer and cartomizer?

The battery is the long cylindrical tube that looks like a cigarette. 

A cartridge is the piece that connects to the atomizer and contains the smoke solution and nicotine. 

An atomizer is a small metal peice that connects to the battery and the cartridge.  It is usually reusable and heats up the the solution to provide the smoke. 

A cartomizer is a type of cartridge that combines the atomizer and cartridge into one piece wich is discarded after use.

 

What are the benefits of smoking electronic cigarettes?

They produce no second hand smoke and no offensive odor.  Your clothes, hair, car and home won’t smell like a dirty ashtray any longer.

They don't require fire or flame like traditional cigarettes which poses a danger.

Since they don’t produce second hand smoke, you can smoke the electronic cigarette in more places.  You don’t have to stand outside in the garage or hold your cigarette out the window any longer.  You can now smoke inside without producing the offensive odor.

Electronic cigarettes cost much less than tobacco cigarettes.  Most people save at least half of what they would have spent on traditional cigarettes!

Also, they taste great!  Without all the harmful ingredients, the taste is much smoother and fuller than cigarettes.  You can even choose your flavor.  Many people prefer the taste of electronic cigarettes to tobacco cigarettes.

 

Why should I buy from you?

Your satisfaction is guaranteed.  For your piece of mind, we are proud to offer a 30 day warranty on all of our batteries.  We will fix or replace the faulty part, no questions asked!  Outside the warranty, we offer a replacement policy.  With Royal, you know your investment is covered.  This is not true with other companies.

Our models are much lower priced than our competitors.  Many electronic cigarette companies charge a full two to three times the amount we do.

We help you decide which model is best suited for you and your individual smoking style.

We have a 24/7 800 number and operators are always available to you.

We are in the United States, so shipping times and charges are prompt and affordable.

When you stack Royal Electronic Cigarettes against the competition,  they usually fall short in every area.

Ordering is easy!  You can purchase from the web site, traditional mail, or call 1-800-757-0282.

When you consider all the benefits to smoking electronic cigarettes, it is foolish to continue smoking expensive, harmful, and offensive tobacco cigarettes.

  

How does the replacement policy work?

If a battery fails or otherwise malfunctions after 30 days from the original purchase, you are still covered by our unique in store replacement policy.  Just bring us your original receipt and the non working battery and we will replace it for a new battery for a nominal fee of $10 for basic batteries, $20 for the Royal VGO, and $25 for the Royal 1300.  Amounts are subject to tax.  This is a HUGE SAVINGS!  Especially when you consider, ALL batteries will wear out over time.  Please note, the company does reserve the right to change its policies and or prices at any time without any notice.

What are the differences between the Royal Basic and the Royal 1300?

The Royal Basic is a very good reliable battery available in 2 colors.  It is a 280 mAh lithium battery with about 300 full charge cycle life.  It is best suited for lighter to medium smokers or those who smoke a pack or less a day.

 The Royal 1300 is a top of the line model and is great for heavy smokers or those who smoke over a pack or more a day.  It is a HUGE 1300 mAh battery which will last most people several days!

 

What is in the nicotine solution and how does it work?

The nicotine solution is mostly water, propylene glycol and vegetable glycerin with different amounts of nicotine along with natural and artificial flavorings.   An atomizer heats up the solution and produces the “smoke effect.”  Since it is actually not smoke, the smoke from an electronic cigarette is referred to as vapor.

 

Do I have to be 18 to order?

Yes, you must be at least 18 years old to order electronic cigarettes or accessories.

 

Is your site secure?

Yes.  The website is SSL secured and totally safe.

 

Do you offer different colors?

The Royal Basic is available in white or black.  The Royal 1300 is currently only available in black.

 

How do I reach you?

Feel free to email us at info@smokeroyals.com

Mail us at

SmokeRoyals.com P.O Box 1882 McHenry, IL  60050

Or call us at 1-800-757-0282 24 hours a day!  7 days a week!

 

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